As soon as the tracking on your order is updated to 'delivered' by the postal courier, it triggers our automatic emails and we send you a notification to say your order was delivered.
Occasionally, a parcel will be marked as delivered by the courier prematurely. If canvas painting accessories, here is some information you should know:
• This occurs most often with USPS couriers. Some couriers will scan all their parcels as delivered at the start of their day, only to actually deliver the parcels over the course of the next day.
• canvas painting accessories raised to us by customers, the parcel is received within the next 3 days of the 'order delivered' email being received.
So here are our standard procedures for these situations:
- Check that the shipping address you provided at checkout is 100% correct. Even the smallest typo can lead to a problem with delivery. Please let us know if you made a mistake.
- canvas painting accessories(week days) to see if the delivery email was simply sent prematurely. This advice solves 90% of these cases.
After 3 more working days have passed:
- Ask your neighbors if they have seen it or picked it up for you.
- Contact the local post office and ask if they have received it.
- Contact the courier directly (USPS or FedEx for example) so that they can contact the delivery driver and get some information from them.
By this point we're confident you'll have located your delivery. If you haven't then please let us know and we can work to make this right by sending you a replacement.
We would advise providing a different address for the replacement. A work address would be a good choice. Obviously having a new order sent out is the last resort and in most cases you will have located your parcel by this point.
Will definitely repurchase in a different color
So I originally ordered this bag and canceled because it was 20 dollars cheaper in the store with that being said. I originally bought this for my 8 year old who will be 9 in two weeks. So glad it worked out for my other daughter though it was a great buy!!!! We love kavu! So heres what you need to know about the small or mini kavu bag; will not hold a 9.7 inch iPad even if it doesnt have a case on. The bottom goes in but it will not zip nor come close the top! The iPad (normal size) does NOT fit in the largest compartment for the mini kavu again 9.7 so a normal sized iPad 1-2-3-4, iPad Air - PRO and larger will not fit!
IPad mini 7.9 inch fits with room to spare with a case on! Now my daughter is 7 in this picture but shes the Size of a 5 year old. Please keep that in mind. When they say 1/3 the size of a normal kavu they mean it!!! (Honestly speaking children age 7-10 may need an in between size because a kavu normal size looks like a small backpack on my almost 9 year old, not good for a purse which is what we use them for. Kind of awkward carrying that and a bookbag to school.)
Now my daughter has (currently) in the small/mini kavu bag is an iPad 7.9/mini some deodorant, inhaler. Change purse, small writing book, chap stick, small bottle of perfume, sun glasses. And Im probably missing something. But it holds allot just not allot of big items! We were parked in the photo
I did this because there wasnt allot of reviews or exact information on the compartment sizes for this bag. I hope it helps others! Best wishes!!!!